The Mission Statement of The Technology Department Is:
To create an active, engaging, technology-rich learning environment that links students, teachers, schools, and the community to each other and to a global network of information.
We believe that all students in a diverse population can experience success in an educational environment that allows and encourages individuals to maximize their unique talents. District 129 is committed to using telecommunications, information technology resources, and instructional technology to ensure a future-oriented perspective that guarantees students will be competitive in a 21st century workplace.
For an emergency situation where you need immediate assistance with the following issues:
Pat Peterman email@example.com ext 5038
All password resets
General tech questions
Internet outages in buildings
Any other tech issues
Your first method for reporting issues is to enter a ticket into the help desk system.
The help desk system uses the same username and password that you use to log into your computer or email.
A video about how to create tickets in the new system can be found here: https://youtu.be/CXvMCFEOcxA
As always tickets will be prioritized and completed by order of submission date.