Vince Julian
Director of Information Services
630-301-5041 
 
 
Amy Bagliere
Customer Support
630-301-5038 
 
 
Sonya Leto
Student Information Systems Specialist
630-301-5043 
 
 
Sharon Thierfelder
Applications Support Manager
630-301-5042 
  • Your first method for reporting issues is to enter a ticket into the help desk system 

    The help desk system uses the same username and password that you use to log into your computer or email.

    A video about how to create tickets in the new system can be found here: https://youtu.be/CXvMCFEOcxA

    As always tickets will be prioritized and completed by order of submission date.

     

     

    eSchool, Schoology & School Messenger  
    Sharon Thierfelder    sthierfelder@sd129.org  ext 5042
    (Contact Help Desk  for new application support issues)

    State Reporting and Registration
    Sonya Leto                sleto@sd129.org  ext 5043

    Phones, voicemail, new logins
    Pat Peterman                    ppeterman@sd129.org  ext 5065

    For an emergency situation where you need immediate assistance with the following issues:
    Amy Bagliere                     abagliere@sd129.org  ext  5038                      

    All password resets
    Computer issues
    General tech questions                                 
    Internet outages in buildings                         
    Printing issues                                                 
    Any other tech issues